The Art of Managed Services & Cloud Computing
By Charles Weaver.
About the Book
The Art of Managed Services & Cloud Computing, second edition, is written by Charles Weaver, CEO and co-founder of MSPAlliance. According to the MSPAlliance page it covers four areas: how the MSP model developed from break-fix IT, why MSPs matter to organizations, the current industry landscape with its challenges and opportunities, and the role MSPs may play in cybersecurity.
It runs 136 pages and is sold in paperback and Kindle. An MSP owner can use it as background reading for staff, or to see how an industry association frames the profession. Readers wanting detailed procedures on pricing or sales will need other titles.