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Editorial Policy

What we publish, how figures are checked, how corrections are made and how sponsored content is marked.

What We Publish

Guides, files and answers for people who run MSPs

Every piece should let you do something the same day.

Figures checked against sources

Every figure is fact-checked against its source before it is published. A quote is verbatim and attributed.

The vendor's words, marked as theirs

On a tool profile the vendor's own description sits in its own column, marked as theirs and never fact-checked by us.

Examples marked as examples

An illustrative person, company or number is marked as an example. Owner accounts come from MSP community discussions.

How Sponsorship Is Marked

The same words, whoever the sponsor is.

On the card

A sponsored card in the featured band carries the word sponsored on the card itself, on its title line.

On the page

A sponsored file or article says sponsored at the top and in the byline, and names the sponsor.

In the fine print

A page where one of the owner's products appears carries a fine-print line at its foot, on that page only.

How a Correction Is Made

  1. Anybody can file one

    The correction form at the foot of every page, or the contact page.

  2. An editor reviews it

    Checked against the source.

  3. It is published on the page

    Dated, with the original wording kept in the record rather than overwritten.

Seen Something Wrong?

Tell us on the contact page.

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