The MSP's Survival Guide To Co-Managed IT Services
A Crotchety Old Geek's Road Map on Marketing, Selling and Providing Managed Services to Organizations with Existing IT Staff
About the Book
A guide to co-managed IT, where an MSP works alongside a client's own IT staff. The author explains the different types of co-managed arrangements and gives guidance on marketing, selling and delivering them. The author has over 40 years in IT and has run an MSP since 2007.
It suits an MSP owner whose better prospects already employ one or more IT people and who has been turned away because the client does not want to replace them. It is relevant for owners deciding how to scope the work, how to talk to an internal IT lead, and whether the model fits their staff and services.