MSP Mindset with Damien Stevens

Damien Stevens, CEO of Servosity, interviews MSP owners about the habits, decisions and strategy behind their growth, with recent episodes on using AI in marketing.

Damien Stevens183 EpisodesLeadership & Growth

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This MSP Built an AI Marketing DepartmentAug 6, 2026 · 1:08:53
Stop Reselling AI. Start Solving Business Problems.Jul 23, 2026 · 44:05
The MSP of the Future, According to the Guy Building ItJul 16, 2026 · 1:03:48
Treat AI Like a Coworker, Not a ToolJul 9, 2026 · 49:49
The MSP 3.0 Shift Is HereJul 2, 2026 · 1:04:03
From 37 to 24 Staff... And Revenue DoubledJun 25, 2026 · 1:03:02
He Built an AI Business From His MSPJun 18, 2026 · 48:55
How a “Non‑Technical” Founder Built World‑Class Agent Tools — with Matt Van HornJun 11, 2026 · 53:33
The AI Layer Every MSP Is MissingJun 4, 2026 · 53:01
AI Agents Are Replacing MSP BusyworkMay 28, 2026 · 49:07
What 20 Years of AI Taught This MSPMay 21, 2026 · 47:52
Customer Zero: Why this MSP Dogfoods AI Before Selling ItMay 14, 2026 · 1:06:57
He Used AI to Close 20% More Deals + Get Clients Excited for QBRsMay 7, 2026 · 1:18:54
AI + Automation = 10X Capacity for Your MSPApr 30, 2026 · 1:13:51
Why Hard Work Won’t Save Your MSPApr 16, 2026 · 1:11:54
From $1M to $55M MSP and How You Can Do It TooApr 9, 2026 · 1:29:50
Why Letting Go Grew This MSP to $7M+Apr 2, 2026 · 1:29:52
He Lost Everything… Then Built a Successful MSPMar 26, 2026 · 1:19:28
The Joy In Finding the Right ClientsMar 19, 2026 · 1:01:20
He Fired His Entire Team… Then Built a $14M MSPMar 12, 2026 · 1:16:32
8+ Year Median Tenure - How This MSP Keeps Great PeopleMar 5, 2026 · 1:19:32
How to Buy Back Your Time as an MSPFeb 26, 2026 · 1:04:54
From 2 to 45 Employees—Built on QBRs & vCIOsFeb 19, 2026 · 1:20:08
Leading 100+ People Across 5 StatesFeb 12, 2026 · 1:06:05
Built a $40M MSP by Hiring for CultureFeb 5, 2026 · 1:06:01
How This MSP Stopped Wasting Time on Bad HiresJan 29, 2026 · 1:07:29
His Insights to Growing 700% in 4 Years (with No Tech Background)Jan 22, 2026 · 1:34:33
Offshoring Changed His Team's Lives—Here’s HowJan 15, 2026 · 1:14:03
He Built a $9M MSP… Then Hit ResetJan 8, 2026 · 1:05:07
How This MSP Gets 10–15 Sales Meetings WeeklyDec 31, 2025 · 55:46
He Lost 75% of His Business Overnight — But Put His Team FirstDec 24, 2025 · 1:06:10
He Scaled His MSP from 0 to 250 Employees (even after losing 40% of revenue)Dec 18, 2025 · 1:17:18
Focused on Sales, Now a $10M MSPDec 11, 2025 · 1:19:40
Built an $8M MSP in a "Tiny" Market?!Dec 4, 2025 · 1:13:56
Stop Thinking Small, How David Learned to Grow His MSP without Burning OutNov 26, 2025 · 1:25:53
$114K in Debt to $5M MSP (and still growing FAST)Nov 20, 2025 · 1:21:54
Culture Is King: The Reason His MSP Kept Clients for over a DecadeNov 13, 2025 · 1:25:33
He Grew a 55-Person MSP with No Niche, No MarketingNov 6, 2025 · 1:20:06
BONUS EPISODE: How MSPs Can Make 70% Margins on Backups (Live Q&A Recording)Nov 4, 2025 · 48:40
The MSP That Grew 8x in 5 Years (Here’s How)Oct 30, 2025 · 1:06:50
How He Built an $11M MSP – While Saying No To M&AOct 23, 2025 · 1:15:29
From 130 Staff to 45: The Reset That Saved Him and His MSPOct 16, 2025 · 1:13:58
The $1M Turnaround That Saved His MSPOct 9, 2025 · 1:16:02
My MSP Failed at Marketing Until We Made These ChangesOct 2, 2025 · 46:11
From Generalist Fear to ROI-Driven NicheSep 25, 2025 · 1:22:36
From $0 to $34M MSP, and How Process Made It All HappenSep 18, 2025 · 1:29:36
Your Clients Still Want HumansSep 16, 2025 · 17:19
$6M to $50M in 3.5 Years – The MSP M&A BlueprintSep 11, 2025 · 1:37:46
AI, Compliance and Why MSP Security Has Changed ForeverSep 9, 2025 · 18:12
He Hit $1M and Got Stuck — Then Everything ChangedSep 4, 2025 · 56:31
The MSP Playbook for Real AI RevenueSep 2, 2025 · 37:25
Why This MSP Cut Half Their ClientsAug 28, 2025 · 1:06:53
$0 to $2M MSP in Less Than 2 YearsAug 26, 2025 · 28:09
The Brutally Honest Truth On How to Grow Your MSP | Matthew Held's StoryAug 21, 2025 · 1:25:34
Focus on Customers Or You Will LoseAug 14, 2025 · 1:03:01
Stop Selling and Start ServingAug 7, 2025 · 1:07:22
How This MSP Hit $96M in 6 YearsJul 31, 2025 · 1:29:32
We Kept More Team Members After This One HireJul 24, 2025 · 1:25:50
Chaos → Growth: How Greg Broke His Revenue Ceiling with a Simple Mindset ShiftJul 22, 2025 · 20:01
From Intern to Owner to Orchestrating Rocketship GrowthJul 17, 2025 · 1:14:51
Don't Let Your MSP Miss Out On What's About To Happen, with Jay McBainJul 15, 2025 · 33:44
Crossing MSP “No-Man’s-Land” to 40 EmployeesJul 10, 2025 · 1:12:05
He Built to $5M and Exited, You Can TooJul 8, 2025 · 23:21
He Oversees 300 MSPs Across the US, Here's What He's SeeingJul 3, 2025 · 1:09:48
The Secret Ingredient Most MSPs are Missing... HospitalityJul 1, 2025 · 42:05
Your MSP Is Not a Family, You're a TeamJun 26, 2025 · 1:09:36
Zero-to-100 Staff: And How His MSP Is Still GrowingJun 24, 2025 · 28:04
I Built My MSP for Family—Not FortuneJun 19, 2025 · 1:21:26
How this MSP Keeps Clients for Decades and Uses It to Fuel GrowJun 12, 2025 · 1:23:51
Niching Isn’t Always Easy, But Here’s Why It’s Worth ItJun 5, 2025 · 52:28
How ‘Getting Over Myself’ Built a Top MSPMay 29, 2025 · 1:06:57
This MSP Hires from Outside the Industry, and It WorksMay 22, 2025 · 1:28:40
The Mindset Shift That Took His MSP to the Next Level, with Kayvan YazdiMay 15, 2025 · 1:13:24
How One MSP Took Caring for His Team to a New Level + the VCIO Process Every MSP NeedsMay 8, 2025 · 1:08:08
He Removed 75% of His Clients in 1 Year - Without Losing Revenue!?May 1, 2025 · 1:10:10
His "Secret" to Growing a $35M MSP with No PEApr 24, 2025 · 1:30:28
From High School Dropout to MSP CEO: Chris Friel’s StoryApr 17, 2025 · 1:07:59
How a Top 500 MSP is Leveraging AI Now and Why You Should Be TooApr 10, 2025 · 1:00:02
How I Grow My MSP $100K MRR Each Quarter (Not PE Backed)Apr 3, 2025 · 1:05:10
Niched on Senior Living Facilities, Became a Top 500 MSP, with Amber BardonMar 27, 2025 · 1:03:09
How a Non-Tech Founder Built an Inc. 5000 MSP (7x in 10 Years!)Mar 20, 2025 · 1:22:16
Scaling an MSP: What Really Separates the Best from the RestMar 13, 2025 · 55:24
From $1.2M to $18M: How to Get Out of Your Own WayMar 6, 2025 · 1:08:29
Your MSP's Hiring Process is EverythingFeb 27, 2025 · 1:13:11
Is a Bigger MSP Always Better?? | Guest: Marvin BeeFeb 25, 2025 · 44:59
From 50% Attrition to Best Place to Work, Luke's MSP Success StoryFeb 20, 2025 · 1:12:02
Scaling with Empathy: Don't Lose Your People and Culture While GrowingFeb 13, 2025 · 1:21:25
How to Stop Playing Small and Build a Major MSP, with Jeff NewtonFeb 11, 2025 · 42:55
From Employee #4 to CEO of a 300-Person MSP - Lessons in Extreme Ownership & Empowering PeopleFeb 6, 2025 · 1:08:36
From MSP Startup to 45 Employees, All In Just 7 Years - Guest: Kevin BarrosFeb 4, 2025 · 24:36
Transform Your MSP by Focusing on Your "One Thing", with Jay PapasanJan 30, 2025 · 1:02:24
Culture: the Secret to This MSP's Success, with Jason CarasJan 28, 2025 · 19:30
From 4 Employees to 70: How Niching, Culture, and Adapting Made the Difference (MSP Titan #22)Jan 23, 2025 · 1:10:01
Mindset - the Key to Unlocking Your Sales, with Arlin SorensonJan 21, 2025 · 32:58
M&A Deep Dive: What You Need to Know for 2025, with Mahen Gundecha (Bristol Group)Jan 16, 2025 · 1:19:04
Step #1 to Improving Your MSP Sales - Patience | Guest: Mike BoothJan 14, 2025 · 41:08
From 600k to +$2M: Overcoming The $1M Hurdle at Your MSP (MSP Titan #21)Jan 9, 2025 · 51:39
What's the Future Look Like for MSPs? with Rob RaeJan 7, 2025 · 37:20
Aligning Business with Purpose: The Heart Behind Gerry's MSP Success (MSP Titan #20)Jan 2, 2025 · 1:06:36
"I Had 45 Direct Reports" - The Power of Letting Go as a CEO, with John SnyderDec 30, 2024 · 46:48
Your MSP Must Evolve - Or Risk Going Extinct, with Bob Coppedge (MSP Titan #19)Dec 26, 2024 · 1:10:15
Fail Faster: Wilson's Journey to Growing His MSPDec 24, 2024 · 31:44
1 Hour Straight of SOLID MSP Business Advice, from a top 500 MSP (MSP Titan #18)Dec 19, 2024 · 1:17:11
He Overcame Losing 90% of His Revenue - Here's What He Learned, with Seann MorenoDec 17, 2024 · 39:34
How Unconventional Hiring Can Propel Your MSP Forward + Having Passion for People - MSP Titan #17Dec 12, 2024 · 1:09:39
Meet The MSP Who Understands Hackers + How He Got Here, with Sergey Poltev (MSP Titan #16)Dec 5, 2024 · 1:06:32
10+ Years in the Top 500: How Chris Built a Co-Managed Powerhouse (MSP Titan #15)Nov 26, 2024 · 48:13
Meet the MSP Thriving in the NYC Market, with Morris Tabush (MSP Titan #14)Nov 21, 2024 · 1:00:12
From 3 Employees to 100, How to Manage Expectations After Rocketship Growth - MSP Titan #13Nov 14, 2024 · 1:08:38
The Blueprint for Acquiring without PE, with Harjit SinghNov 12, 2024 · 30:55
This Seems Crazy, But Complaining Benefits Your MSP, with Harold Mann (MSP Titan #12)Nov 7, 2024 · 1:08:59
How to Make Money with AI (as an MSP), with Jimmy HatzellNov 5, 2024 · 46:47
38 Held Meetings Per Month?? It's Possible for Your MSP | Guest: Jeff NewtonOct 31, 2024 · 1:21:01
COO of $680M MSP Shares Their Unique M&A Model, with Kelsey RandhawaOct 29, 2024 · 40:50
This is Scary, But It'll Make Your MSP More Profitable... (MSP Titan #11)Oct 24, 2024 · 1:14:03
Preparing Your MSP for M&A (Shared by a $100M+ MSP)Oct 22, 2024 · 15:09
Meet the MSP Who Figured Out the LA Market - Jordan Alcott MSP Titan #10Oct 17, 2024 · 1:11:36
25% Growth Per Year with No Sales Team, with Sarabjit SinghOct 15, 2024 · 27:33
How to Ensure Your Clients Get a Return on IT, with Val King (#9)Oct 10, 2024 · 1:21:07
M&A Doesn't Have To Be Scary, with Neil MedwedOct 8, 2024 · 30:35
Multiple Acquisitions, Crazy Retention Numbers - How a Top 500 MSP Handles M&A, with Chris Caprio (MSP Titan #7)Oct 3, 2024 · 1:00:23
How a Top 50 MSP Differentiates From the Rest, with Sumeet SabharwalOct 1, 2024 · 36:17
The Reality of Running a Successful Business, with Mark Porter (MSP Titan #6)Sep 26, 2024 · 1:30:19
Are You Burning Out Your Team? + The Benefits of Being an Advanced Generalist, with Keith WillisSep 24, 2024 · 38:09
From $2M to $23M: How to Handle Growth at Your MSP, with Greg Browning (MSP Titan #5)Sep 19, 2024 · 58:18
From a Traumatic Brain Injury to Successful CEO, Stewart's MSP Success StorySep 17, 2024 · 19:32
Overcoming Imposter Syndrome & Getting Out of Your Comfort Zone, with Justin Esgar (MSP Titan #4)Sep 12, 2024 · 1:15:17
Being a Mission Focused MSP, with Ken NeroSep 10, 2024 · 23:31
30 Year MSP Shares His Tips For Your Success, with Alan Crowetz (MSP Titan #3)Sep 5, 2024 · 58:32
BONUS EPISODE: The Power of Niching in Sales and EfficiencySep 3, 2024 · 26:14
Top 100 MSP Shares His Path to Exponential Growth, with Earl Foote (MSP Titan #2)Aug 29, 2024 · 1:17:25
BONUS EPISODE: 100% Growth, 2 Years Straight... Robert's MSP Success StoryAug 27, 2024 · 24:17
Operations: Fixing the Money Leaks in Your MSP, with Jhana LiAug 22, 2024 · 1:14:25
3x Your MRR with Customer Success | Guest: Marnie StockmanAug 15, 2024 · 1:04:56
Theory of Constraint and How to 10x Your MSP, with Dr. Alan BarnardAug 8, 2024 · 1:34:19
Automation: Your Path to a More Profitable MSP, with Sean Maguire (MSP Titan #1)Aug 1, 2024 · 50:37
Choosing the Wealth Mindset in Your MSP - with Alok AppaduraiJul 25, 2024 · 58:41
Be The Emotionally Mature Leader & Watch Your MSP Grow, with Dr. Robert MurrayJul 18, 2024 · 1:14:22
Overcoming "I'm Not Enough", with Britt LefkoeJul 11, 2024 · 1:25:30
Having a Winning Mindset with Your MSP, with Shawn HarperJul 3, 2024 · 59:57
Struggling with Work-Life Balance? An EA might help | Guest: Ethan BullJun 27, 2024 · 46:06
These Two Steps will Fast-Track Your MSP's Growth, with Terry HeddenJun 20, 2024 · 1:08:05
Niching Your MSP: The Secret to 7 FiguresJun 13, 2024 · 54:01
From Losing 3/4 of Staff and a Major Financial Crisis: How Shawn and Dave Transformed Their MSPsJun 6, 2024 · 1:21:30
Being Resilient in Hardship, Handling Back Stabbing Employees, and Finding Unconventional HiresMay 30, 2024 · 1:21:17
Building a Strong Team: Mastering Leadership ChallengesMay 23, 2024 · 1:08:35
This Sales Mindset Will Grow Your MSPMay 16, 2024 · 1:09:42
How to Differentiate Your MSPMay 9, 2024 · 1:26:03
From IT Entrepreneur to Mentor: Arlin Sorenson’s Path to Helping Others SucceedMay 2, 2024 · 1:12:28
Is Self-Sabotage Hindering Your MSP's Growth?Apr 25, 2024 · 1:09:25
Embracing Vulnerability: A Game Changer for MSP OwnersApr 18, 2024 · 48:16
Struggling with Talent? This Hiring Mindset is a Game ChangerApr 11, 2024 · 1:18:43
From Commission Only Sales To CEO - Tips for Growing Your MSPApr 4, 2024 · 1:23:06
Overcoming a Ransomware Attack - How??Mar 28, 2024 · 1:18:33
Overcoming Yourself: The First Step For Greater SuccessMar 21, 2024 · 42:29
Two Major Challenges Facing MSPs - What do I do...Mar 14, 2024 · 1:12:10
Are You Really OK? The Struggles and Realities of Running a MSPDec 22, 2023 · 57:13
How Will CMMC Affect My MSP? | MSP MindsetDec 8, 2023 · 1:00:56
How Will AI Impact My MSP?Dec 1, 2023 · 1:00:54
The Ransomware Nightmare: Navigating The AftermathNov 17, 2023 · 1:16:29
Finding Your WHYOct 13, 2023 · 1:08:02
Build and Sustain a Compliant MSP CultureSep 29, 2023 · 59:39
Tech Support To Total SupportSep 15, 2023 · 1:00:29
From Fear To Fortune: Transforming Challenges into MSP SuccessesSep 1, 2023 · 1:04:35
Unleashing the UniqueAug 18, 2023 · 1:06:05
Marketing: The Missing Link For Your MSPAug 4, 2023 · 1:05:28
The Power of Firing to Unlock Growth PotentialJul 21, 2023 · 1:18:40
Exploring The Future of MSP Talent ManagementJul 7, 2023 · 1:02:09
Keeping A Clear Vision While Growing Your MSPJun 24, 2023 · 55:59
Accelerate Your MSP's Growth With Amazing HiresJun 9, 2023 · 1:01:24
The Missing Link in MSP SalesMay 26, 2023 · 1:01:53
Compliance For MSPsMay 12, 2023 · 1:08:46
Crisscrossing Timezones with Your MSPApr 28, 2023 · 50:10
Artificial Intelligence: Transforming MSPsMar 31, 2023 · 1:04:25
Serving Everyone Is Serving No One - How To *Actually* Niche Your MSPMar 17, 2023 · 1:08:07
Brace For Impact - The Future Of MSPs | MSP MindsetMar 2, 2023 · 1:05:19
Retaining and Hiring Rockstar Employees | MSP MindsetFeb 16, 2023 · 1:08:32
Don't Sell Your MSP To The Devil - Part 2 aka Private EquityFeb 3, 2023 · 1:00:56
Don’t Sell Your MSP To The Devil aka Private Equity - Part 1Feb 2, 2023 · 1:01:27
Recession-Proof Your MSPFeb 2, 2023 · 53:08
How I lost $60k MRR To Help My Growing MSPFeb 2, 2023 · 59:47
Overcoming MSP Burnout (And Knowing When To Sell)Feb 2, 2023 · 1:05:25
Overcoming Growth Challenges At Each Revenue Stage of Your MSPFeb 2, 2023 · 1:01:45

MSP Mindset with Damien Stevens

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