Heimdal Security
Route security and operations alerts into Autotask tickets.
About Heimdal Security
Heimdal provides cybersecurity products for endpoint, identity, email, network, and cloud protection. Its Autotask integration can create and map tickets from operational, cyber, and Microsoft 365 alerts, and supports customer synchronization for reseller environments.
Key Features
- Creates Autotask tickets from operational and security alerts
- Supports Microsoft 365 user-security notifications
- Maps alert categories to configured PSA ticket fields
- Can synchronize reseller customer records
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