Spiceworks Cloud Help Desk
Hosted help desk ticketing with a free Core plan.
About Spiceworks Cloud Help Desk
Spiceworks Cloud Help Desk is a hosted ticketing tool for tracking, prioritizing and managing user requests. It has a free Core plan and a paid Premium plan, a user portal, ticket rules, a knowledge base and a mobile app.
Key Features
- Free Core plan, paid Premium plan
- Customizable web portal for ticket submission
- Ticket rules for assignment, categories and due dates
- Knowledge base with private articles
- TOTP-based MFA on every plan
Pricing
Pricing modelPer user, annual
Free trialFree plan
Also in Help Desk and ITSM
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