Autotask vs ConnectWise PSA
Autotask and ConnectWise PSA side by side, from each vendor's own pages. No scores and no winner.
- Every fact links to the vendor page it came from.
- Not stated where a vendor publishes nothing.
- Facts checked 5 November 2026.
There is no best PSA for every MSP. This page puts Autotask and ConnectWise PSA side by side using only what each vendor publishes on its own site, with a link to the page each fact came from. A fact the vendor does not publish reads Not stated. There are no scores and no winner. Sponsored products show first.
 |  | |
|---|---|---|
| Pricing | ||
| Pricing Model | Quote onlySource: kaseya.com | Quote onlySource: connectwise.com |
| Published Price | Not stated | Not stated |
| Free Trial | Demo onlySource: datto.com | |
| Minimum | Not stated | Not stated |
| Contract | Not stated | Not stated |
| Deployment | CloudSource: datto.com | |
| What Each Vendor Says | ||
| MSP Capabilities | Service workflows include ticketing, projects, CRM information, inventory, billable hours, contracts, labor and expenses, with reports for utilization, resolution time and profitability.Source: datto.com Autotask API-only user licenses are free and cannot sign in to the UI. Administrators can create up to 50 custom API security levels and tailor module, feature and data access for each integration.Source: psa.datto.com Autotask recommends a separate API user and security level for each integration; the API-only “Can’t Read Costs” role blocks cost fields from query and update operations.Source: psa.datto.com Dashboard tabs can display selected customer-facing views in the Client Portal. A dedicated dashboard user can display dashboards on a screen without consuming a full resource license.Source: psa.datto.com | ConnectWise PSA covers service desk, time and billing workflows, project delivery, procurement, and client operations in a platform positioned for MSPs.Source: connectwise.com |
| Supported Environments | Autotask is a cloud-based PSA accessed through a browser, with no customer-maintained PSA hardware required.Source: datto.com | Not stated |
| Integrations | Autotask connects endpoint information with service desk workflows and supports QuickBooks accounting integration.Source: datto.com Autotask provides APIs and integrations for connecting service, endpoint and business applications; its Integration Center lets administrators activate vendor integrations for an Autotask database.Source: datto.com | Not stated |
| Pricing and Purchasing | Not stated | Not stated |
| Onboarding and Support | Not stated | ConnectWise links customers to product support, community resources, professional services and product roadmap information from its PSA page.Source: connectwise.com |
Prices are as each vendor's page showed them on 5 November 2026. Several vendors show prices in the visitor's own currency, so yours may differ.
Is This Your Product? Correct a Fact on Autotask
Sign in with your Kaseya address to manage the listing. A match on the company domain gives you access at once, and your changes show here and on the listing.
Correct a FactIs This Your Product? Correct a Fact on ConnectWise PSA
Sign in with your ConnectWise address to manage the listing. A match on the company domain gives you access at once, and your changes show here and on the listing.
Correct a Fact