Intermedia Unite
Cloud communications combining business phone, video, messaging and SMS.
About Intermedia Unite
Intermedia Unite combines business calling with video meetings, team chat, business texting and mobile and desktop apps. Administrators manage users and devices through a web portal; contact-center and archiving capabilities are separate service options.
Key Features
- Business phone and call routing
- Desktop and mobile apps
- Video meetings and team chat
- Business texting
- Web-based user and device administration
- Optional contact center and archiving
Buyer Guide
MSP Capabilities
- A web-based control panel centralizes configuration, reporting, analytics and administration of users, services and devices; remote deployment supports users in different locations.
- Unite combines business calling, video meetings, team chat and SMS, with call queues, routing, hunt groups and supervisor monitoring, whisper and barge controls.
Onboarding and Support
- Intermedia offers managed migration support, preconfigured phones and centralized setup through HostPilot; technical support is available by phone or chat 24 hours a day.
Pricing and Purchasing
- Unite Pro is advertised at US$27.99 per user/month and Unite Enterprise at US$32.99; a quote establishes the applicable subscription terms.
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