RingCentral RingEX
Cloud communications app for business calls, messaging, meetings, and fax.
About RingCentral RingEX
RingCentral RingEX unifies business phone calls, SMS, team messaging, video meetings, and fax in one app. Administrators can configure call routing, menus, business hours, and user permissions across locations, while integrations connect RingEX to CRM and collaboration tools. AI features can transcribe calls, draft messages, and summarize meetings.
Key Features
- Combines business calls, SMS, team messaging, video meetings, and fax
- Routes calls using schedules, availability, and custom rules
- Supports IVR menus, automated greetings, and call queues
- Provides AI call notes, transcription, message drafting, and meeting summaries
- Integrates with business CRM and collaboration tools
Buyer Guide
Pricing and Purchasing
- RingEX plans are priced per user, with annual-billing prices below monthly rates; new subscribers can evaluate the service for 14 days, with trial support limited to 20 phone lines.
Onboarding and Support
- RingCentral APIs provide authentication, webhooks, call handling, recording access, and event data for extending RingEX into internal business applications.
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