IT Glue
Structured IT documentation and asset knowledge for service teams.
About IT Glue
IT Glue centralizes IT documentation for technicians, linking hardware and software assets, passwords, procedures, vendors, certificates and knowledge articles in a searchable workspace. Templates, integrations and flexible assets help teams keep client records connected, while collaborative editing and automated SOP capture support consistent service workflows.
Key Features
- Central repository for assets, passwords and procedures
- Flexible assets and templates for structured records
- Link related systems and client documentation
- Integrations with Microsoft 365, Intune, Meraki and other tools
- AI-assisted SOP capture from technician workflows
Buyer Guide
MSP Capabilities
- Centralize client assets, credentials, licenses, vendors, procedures and knowledge articles, then connect related records so technicians can follow relationships across a client environment.
- Documentation collaboration, access controls, audit history, version rollback, templates and checklists support shared technician workflows and consistent client records.
Onboarding and Support
- Premier Onboarding is an available IT Glue feature, and Kaseya provides a PSA onboarding tool for teams connecting IT Glue to a service-management platform.
Integrations
| Integration | Open |
|---|---|
 Atera | |
 Autotask | |
 Auvik | |
 Jamf Pro | |
| Kaseya VSA | |
 Microsoft 365 | |
 Microsoft Intune | |
 NinjaOne | |
 Rev.io PSA | |
 Slack |
No integrations match your search.
Resources
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Last researched
What Operators Say
Vendor Watch for Kaseya
1 Dec 2025KaseyaDatto RMM, Autotask, SaaS ProtectionTERMSHigh Watermark billing ended for Datto RMM, SaaS Protection and Autotask from the 1 December 2025 invoice. Billing is now the Committed Minimum Quantity or the calculated license usage, whichever is higher, and the 10% overage buffer is gone. The rest of the Kaseya portfolio was due to follow by 30 June 2026. Audit committed quantities against real endpoint counts before renewal.What to Do
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