Crewhu
Measure customer feedback and service metrics from Autotask tickets
About Crewhu
Crewhu collects ticket-linked customer satisfaction ratings and can write scores and feedback back to Autotask. Its PSA integration also brings ticket metrics into contests and reporting for service teams.
Key Features
- Send one-click ticket surveys and collect feedback
- Write ratings, comments, and survey details to Autotask tickets
- Track ticket completeness, SLA, and escalation metrics
- Use PSA metrics in reports and team contests
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