Benchmark 365
MSP-focused outsourced helpdesk with round-the-clock support and scalable service delivery.
About Benchmark 365
Benchmark 365 provides outsourced helpdesk coverage for managed service providers, working within the PSA, RMM, and documentation tools MSPs already use. Its offering includes 24/7/365 helpdesk support and service delivery that can scale with partner needs.
Key Features
- 24/7/365 helpdesk coverage
- Works with MSP tools including Autotask, IT Glue, ConnectWise, Kaseya, and Hudu
- Scalable support delivery
Buyer Guide
MSP Capabilities
- The service provides outsourced helpdesk coverage for MSPs, including 24×7×365 support and scalable delivery without adding in-house hires.
Onboarding and Support
- Benchmark 365 describes fast onboarding and 24×7×365 helpdesk coverage; prospective partners can contact the company to discuss operating processes.
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