Worksent
White-label NOC, helpdesk, SOC, and project support for MSPs.
About Worksent
Worksent provides outsourced services that MSPs can deliver under their own brand, including network operations monitoring, helpdesk coverage, security operations, dedicated technicians, and professional services. Teams work within the MSP’s tools and workflows to handle monitoring, support tickets, and IT projects.
Key Features
- NOC monitoring for servers, endpoints, networks, and cloud resources
- Helpdesk support for ticket overflow and after-hours coverage
- White-label SOC monitoring services
- Dedicated remote technicians
- Professional services for migrations and network projects
Buyer Guide
MSP Capabilities
- Worksent offers white-label NOC monitoring, helpdesk, SOC services, dedicated technicians, and professional services that work within an MSP’s existing tools and procedures.
- Worksent describes NOC coverage for servers, endpoints, networks, and cloud resources, plus helpdesk options ranging from ticket overflow to round-the-clock customer support.
Pricing and Purchasing
- Worksent says its service agreements are month to month with no lock-in, and states there are no onboarding fees; the company serves customers under white-label arrangements.
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