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LogMeIn Rescue

Remote support sessions for technicians assisting users across desktop and mobile devices.

About LogMeIn Rescue

LogMeIn Rescue lets support technicians connect to users’ Windows, Mac, Linux and mobile devices to diagnose problems and provide live assistance. Tools include remote control, screen sharing, scripting, file transfer, session handoff, technician routing and session reporting; optional Live Lens enables camera sharing and annotations during support.

Key Features

  • Remote control and diagnostics for computers and mobile devices
  • Screen sharing, file transfer and technician collaboration
  • Unattended access, scripting and reboot/reconnect tools
  • Session routing, recording and reporting
  • Custom support channels and branding
  • Optional Live Lens camera sharing and annotations

Pricing

Free trialYes

Buyer Guide

MSP Capabilities

  • Rescue provides technicians with remote support sessions for troubleshooting user computers and mobile devices, including session management and technician administration.

Supported Environments

  • LogMeIn Rescue supports remote assistance for computer and mobile-device workflows.

Integrations

Products this tool integrates with.
IntegrationOpen
Autotask

Resources

Sources (2)

Last researched

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