ScreenConnect
Remote support and access software for technician-led troubleshooting.
About ScreenConnect
ScreenConnect gives technicians remote access to managed endpoints for support and maintenance. Technicians can run scripts and commands, transfer files, inspect processes and services, and record sessions for later review. The product supports unattended access and remote sessions across desktop and mobile platforms.
Key Features
- Remote support and unattended access
- Run scripts and commands on remote devices
- Secure background file transfer
- Inspect processes, software, event logs and services
- Session recording and reporting
Buyer Guide
Pricing and Purchasing
- Remote Support plans use concurrent technician licensing, while Remote Access licensing is agent-based; published Support tiers add features and concurrent sessions by tier.
Supported Environments
- ScreenConnect offers cloud service and a self-hosted edition that runs on the provider’s own infrastructure, allowing the MSP to retain control of where its instance is hosted.
Integrations
| Integration | Open |
|---|---|
 ConnectWise PSA | |
| ConnectWise RMM |
No integrations match your search.
Onboarding and Support
- ScreenConnect support resources include knowledge-base articles, ConnectWise University training, and 24/7 live chat support.
Resources
Sources (4)
Last researched
What Operators Say
Vendor Watch for ConnectWise
16 Jul 2026ConnectWiseTERMSThe ConnectWise Platform reached general availability on 16 July 2026: PSA, RMM, remote access, security, automation and AI agents on one execution layer. Asio is no longer sold as the standalone platform it was. If you hold an Asio or PSA/RMM contract, ask in writing what it becomes at renewal and what the migration costs.
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