Uniportal
Resolve routine MSP helpdesk tickets from inside the PSA.
About Uniportal
Uniportal places AI agents inside the service desk workflow to gather ticket context, find documentation, and perform configured L1 and L2 tasks. It connects to Autotask and other PSA, identity, RMM, documentation, and procurement systems.
Key Features
- Works inside Autotask tickets
- Automates selected L1 and L2 helpdesk workflows
- Connects PSA, identity, endpoint, documentation, and procurement tools
- Supports technician review and approval of actions
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