Karl W. Palachuk
Author of Managed Services in a Month and founder of the National Society of IT Service Providers.
Background
Karl W. Palachuk ran KPEnterprises, a managed services provider, from 1995 to 2011, and wrote the first published book on managed services, Service Agreements for SMB Consultants, in 2006. He has written more than 25 books on running a technology business and trains providers through Small Biz Thoughts. In 2021 he founded the National Society of IT Service Providers, a nonprofit for SMB IT consultants. He coaches and consults from Sacramento, co-hosts The Killing IT Podcast, and received ChannelPro's 2025 Partner in Excellence Award.
Books by Karl
| Book | Open |
|---|---|
 Managed Services in a MonthGreat Little Book Publishing, 2018 · 276 pages | |
 Service Agreements for SMB ConsultantsGreat Little Book Publishing, 2011 · 208 pages | |
 Relax Focus SucceedGreat Little Book Publishing, 2026 · 342 pages | |
 Managed Services Operations ManualGreat Little Book, 2014 · 1310 pages | |
 The Absolutely Unbreakable Rules of IT Service DeliveryGreat Little Book, 2026 · 274 pages | |
 Cloud Services in a MonthGreat Little Book Publishing Co., Inc., 2019 · 400 pages | |
| The Network Documentation WorkbookSMB Nation Press, 2005 · 84 pages | |
 Small Biz Quickstart WorkbookGreat Little Book Publishing Co., Inc., 2020 · 146 pages | |
 SAN Primer for SMBSMB Nation Press, 2006 · 202 pages | |
 The Network Migration WorkbookGreat Little Book Publishing Co., Inc., 2012 · 538 pages | |
 Project Management in Small BusinessGreat Little Book Publishing Co., Inc., 2014 · 298 pages |
Podcast
| Podcast | Open |
|---|---|
| The Killing IT PodcastCo-host, with Dave Sobel and Ryan Morris |
YouTube Channel
| Channel | Open |
|---|---|
 Small Biz Thoughts8.9K Subscribers |
Also in Operations and Growth
| Specialist | Open |
|---|---|
| Gary Pica |