Customer Thermometer
Collect ticket-level customer feedback from Autotask email surveys
About Customer Thermometer
Customer Thermometer embeds customizable rating buttons in Autotask ticket emails and service notifications. Survey results can be written back to Autotask tickets and used in reporting, connecting client feedback with the service work that prompted it.
Key Features
- Embed customizable survey buttons in Autotask notifications
- Write customer ratings back to Autotask tickets
- Include contact and sender data in survey reporting
- Use ticket feedback in reports and widgets
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