LoyaltyLoop
Automate post-ticket feedback surveys and review requests.
About LoyaltyLoop
LoyaltyLoop sends feedback and review requests to selected Autotask contacts after tickets close or on a recurring schedule for active primary contacts. Responses and account-level feedback help service teams track customer experience and follow up on concerns.
Key Features
- Sends surveys to contacts from closed Autotask tickets
- Can survey active primary account contacts on a schedule
- Respects Autotask survey opt-out flags
- Displays customer feedback and insights within Autotask
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