Simplesat
Customer satisfaction surveys and feedback analytics
About Simplesat
Simplesat gathers CSAT, customer effort and NPS feedback through surveys connected to service and customer workflows. For Autotask, teams can embed survey links in ticket and opportunity email notifications and send ratings back to records.
Key Features
- Create CSAT, CES and NPS surveys
- Embed surveys in Autotask ticket-completion emails
- Send surveys after project or opportunity milestones
- Sync ratings and feedback into connected tools
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