DeskDirector
Give customers a portal for support requests and ticket updates
About DeskDirector
DeskDirector adds a branded client portal and service catalogue to an Autotask service desk. Customers can submit requests, follow ticket progress, share information, and interact with technicians through portal and chat workflows.
Key Features
- Accept customer support requests through a service catalogue
- Show clients ticket progress and technician updates
- Let customers add information and interact on tickets
- Connect the portal to Autotask PSA
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