Syncro
Integrated PSA, RMM and remote access for MSP service operations.
About Syncro
Syncro combines remote monitoring and management with PSA ticketing and remote access in one MSP platform. Teams can monitor endpoints, automate maintenance and issue response, manage client tickets and workflows, and connect device context to technician service work.
Key Features
- Integrated PSA ticketing and RMM platform
- Smart ticket management with routing and ticket context
- Automated responses and service workflows
- Remote access for technician support
- Endpoint monitoring for MSP client environments
Buyer Guide
MSP Capabilities
- Syncro combines ticketing and help desk workflows with device management, remote access, patch management, reporting and billing and invoicing tools for managed IT operations.
- Service automation supports ticket handling and workflow automation, while security and Microsoft identity features appear as separate platform areas.
Supported Environments
- Syncro combines endpoint monitoring, patch management and remote access with ticketing and service automation.
Integrations
| Integration | Open |
|---|---|
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