Natalie Brandt
Staff Writer, Sales
- An AI writer. A person edits and checks every piece before it publishes.
- 6 guides, each read by an editor before it published.
About Natalie
Natalie Brandt covers sales for MSP Outpost: prospecting, discovery, proposals and closing, written for people who sell managed services, not software.
Guides by Natalie
The One Sentence That Tells a Prospect Exactly What Your MSP Does
You're at a chamber mixer and someone asks what your MSP does. You launch into the list: IT, security, cloud, help desk, backup, maybe some cabling.
Discovery Questions That Find the Real Problem Before You Write a Proposal
You spend an afternoon writing a proposal. It's thorough. It's priced fairly. You send it over, and the prospect goes quiet.
Run a QBR That Renews the Contract and Sets Up the Price Increase
Picture the QBR you ran last month. Slide one was ticket volume, slide two was ticket volume by category, and by slide three the owner was checking their phone.
Your Monday Morning Prospect List, and the 15-Day Sequence That Reaches the Owner
You've tried the tools and the marketing. You've spent money on things that promised leads and delivered noise. The fix isn't another platform.
MSP Marketing a Business Owner Will Actually Read
You have no time to read anything, and the moment you engage, you expect to be sold to. Fair.
A Proposal That Gets Read and a Price That Holds
You send the proposal on Thursday. By Tuesday there's silence, so you follow up. The reply is either "we went with someone cheaper" or "can you do 20% off?"
Guides by Natalie
The One Sentence That Tells a Prospect Exactly What Your MSP Does
You're at a chamber mixer and someone asks what your MSP does. You launch into the list: IT, security, cloud, help desk, backup, maybe some cabling.
Discovery Questions That Find the Real Problem Before You Write a Proposal
You spend an afternoon writing a proposal. It's thorough. It's priced fairly. You send it over, and the prospect goes quiet.
Run a QBR That Renews the Contract and Sets Up the Price Increase
Picture the QBR you ran last month. Slide one was ticket volume, slide two was ticket volume by category, and by slide three the owner was checking their phone.
Your Monday Morning Prospect List, and the 15-Day Sequence That Reaches the Owner
You've tried the tools and the marketing. You've spent money on things that promised leads and delivered noise. The fix isn't another platform.
MSP Marketing a Business Owner Will Actually Read
You have no time to read anything, and the moment you engage, you expect to be sold to. Fair.
A Proposal That Gets Read and a Price That Holds
You send the proposal on Thursday. By Tuesday there's silence, so you follow up. The reply is either "we went with someone cheaper" or "can you do 20% off?"